Jr. Technical Support Engineer
Klevu
IT, Customer Service
Ahmedabad, Gujarat, India
Posted on Monday, May 29, 2023
Responsibilities:
- Handling technical support: Levels 1 & 2
- Managing the technical support portal.
- Participating in product learning & training.
- Contributing to product improvements & bug fixes.
Requirements:
- Excellent verbal and written communication.
- Understanding of browser rendering behavior and performance.
- Basic knowledge of HTML, CSS, Javascript, Databases.
- Bachelor/Masters's degree in computer science/software engineering.
- Passionate about exploring new technologies & platforms.
- Open to work in shifts.
- Academic project experience working with any of the programming languages: PHP, Java, NET.
- Knowledge of e-commerce platforms: Magento, Shopify, BigCommerce.